Hayley is head of content at NICE, where she leads the publishing team and is responsible for NICE’s organisation-wide guidance content transformation. She shapes the strategic direction of how guidance is created, structured, governed and delivered — driving improvements to clarity, consistency, accessibility and digital usability at scale. Her work modernises content systems, standards and workflows to ensure evidence based guidance is easy to find, understand and apply across the health and care system.

She holds an MRes in medical and molecular bioscience, specialising in cancer research and has over 15 years’ experience working with medical content, including for the NHS.